Frequently Asked Questions
Booking & Reservations
You can book a ride through our website at torontocarservice.net, by calling us at 416-720-0366, or by emailing us. We recommend booking in advance to ensure vehicle availability, especially for airport transfers and special events.
For standard services, we recommend booking at least 24 hours in advance. For special events, weddings, or corporate functions, we suggest booking 1-2 weeks ahead. However, we also accommodate last-minute bookings when vehicles are available.
Yes, you can modify or cancel your reservation. Please contact us at 416-720-0366 as soon as possible. Cancellation policies vary depending on the service type and timing, so please inquire about specific terms when booking.
Yes, Toronto Car Service operates 24 hours a day, 7 days a week to accommodate all your transportation needs, including early morning flights and late-night pickups.
Pricing & Payment
Our pricing is based on several factors including distance, travel time, vehicle type, and service package selected. We offer transparent, competitive rates with no hidden fees. Contact us for a customized quote.
We accept various payment methods including credit cards, debit cards, and cash. Corporate accounts can arrange for invoicing. Payment details can be discussed when booking.
Gratuities are not automatically included but are greatly appreciated for exceptional service. Tips are at your discretion.
For airport pickups, we provide complimentary waiting time (typically 30-60 minutes after flight landing). For other services, waiting time policies vary by service type. Please inquire when booking.
Vehicle & Fleet
Our premium fleet includes sleek sedans, spacious SUVs, and luxurious limousines. All vehicles are meticulously maintained, clean, and equipped with modern amenities for your comfort.
Yes, all our vehicles are fully insured, licensed, and regularly inspected to meet the highest safety standards. Our drivers are also fully licensed and background-checked.
Absolutely! When booking, you can specify your preferred vehicle type based on your needs—whether it’s a sedan for business travel, an SUV for family trips, or a limousine for special occasions.
This varies by vehicle type. Our sedans typically seat 3-4 passengers, SUVs can accommodate 5-7 passengers, and our limousines can handle larger groups. Let us know your party size, and we’ll recommend the best vehicle.
Airport Services
Yes, airport transfers are one of our specialties. We provide reliable transportation to and from Toronto Pearson International Airport, Billy Bishop Airport, and other regional airports.
Our drivers monitor flight status in real-time and adjust pickup times accordingly. For arrivals, your driver will meet you at the designated pickup area. We provide clear pickup instructions when you book.
No problem! We track all flight statuses in real-time and adjust pickup times automatically. You won’t be charged extra for flight delays.
Yes, we offer meet and greet services where our driver will meet you inside the terminal with a name sign, assist with luggage, and escort you to your vehicle.
Corporate & Special Services
Yes, we provide corporate transportation solutions with dedicated account management, invoicing options, and volume discounts. Contact us at 416-720-0366 to set up a corporate account.
Absolutely! We provide transportation for weddings, proms, concerts, sporting events, wine tours, and other special occasions. Our team can help coordinate multiple vehicles for larger groups.
Yes, we offer flexible hourly packages for clients who need a vehicle for multiple stops or extended periods. This is ideal for business meetings, city tours, or special events.
Safety & Professionalism
All our drivers are highly experienced, professionally trained, licensed, and background-checked. They are committed to providing safe, courteous, and reliable service.
We maintain rigorous cleaning and sanitization protocols for all vehicles. Additional safety measures can be arranged upon request.
Please let us know about any special requirements when booking, and we’ll do our best to accommodate your needs, including wheelchair accessibility, child seats, or other specific requests.
Contact Information
You can reach us at:
- Phone: 416-720-0366
- Website: torontocarservice.net
- Hours: 24/7
We strive to respond to all inquiries promptly. Phone calls are typically answered immediately during business hours, and emails are responded to within a few hours.
We welcome and value your feedback! Please share your experience by contacting us directly or leaving a review. Your input helps us maintain our high standards of service.
Make your next journey stress-free
with Toronto Car Service
Experience the Toronto Car Service difference and take your next journey in comfort and style. Book your car today.
